Disclaimer

The Knotty Pillow
Effective Date: March 9, 2025
Updated Date: January 17, 2026

By using The Knotty Pillow website (www.theknottypillow.com), you agree to the following terms. Please read carefully.

1. General Information

The content on this Website is provided for general informational purposes and to facilitate orders. While we strive for accuracy, The Knotty Pillow makes no guarantees about the completeness, accuracy, or reliability of any information. Any reliance on the content of this Website is at your own risk.

2. Orders & Payments

All orders must be placed through our official Website checkout and paid in full using approved payment methods. Orders are considered valid only after payment has been successfully processed through our checkout system.

The Knotty Pillow does not accept payments outside of the Website checkout process, including peer-to-peer payment apps, direct transfers, or any manual invoicing, unless explicitly generated through the Website.

We are not responsible for payments sent outside the official checkout, failed transactions, or disputes arising from off-platform payments.

3. Scams & Fraud Protection

The Knotty Pillow will never request sensitive personal information such as Social Security numbers, card PINs, or passwords outside the secure checkout process.

We reserve the right to refuse orders, cancel suspicious transactions, and take appropriate action if an attempt to scam or defraud the company is detected. Threats or fraudulent claims will not influence our policies or decisions, and legal action may be pursued if necessary.

4. Liability Limitation

To the fullest extent permitted by law, The Knotty Pillow will not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or products purchased through it. Our total liability for any claim related to an order will not exceed the amount paid for the product giving rise to the claim.

5. External Links

Our Website may include links to third-party websites. We are not responsible for the content, privacy practices, or services of these sites.

6. Product Use

Products should be used as intended and in accordance with provided instructions or manufacturer guidelines. The Knotty Pillow is not responsible for misuse, damage, or injury resulting from improper use.

7. Changes to Policies

We reserve the right to update or modify this Disclaimer at any time. Updates take effect immediately upon posting on the Website. Continued use of the Website constitutes acceptance of these changes. It is your responsibility to review this Disclaimer regularly.